Privacy Policy

Last updated: 13. August 2024

1. Introduction

This Privacy Policy describes how Polyglot Pal ('we', 'our', or 'us') collects, uses, and shares your personal information when you use our AI language learning chatbot.

2. Information We Collect

We collect information you provide directly, such as account details and chat logs, as well as usage data and device information. This may include your name, email address, language preferences, and learning progress.

3. How We Use Your Information

We use your information to: provide and improve our service, personalize your learning experience, analyze usage patterns, communicate with you about your account and new features, respond to your inquiries when you contact us, send you marketing communications about our products and services, collect feedback about our service.

4. How We Share Your Information

We do not sell your personal information. We may share data with service providers who help us operate our service, for legal reasons if required by law, or in the event of a business transfer or merger.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and data portability. You can exercise these rights by contacting us through the information provided in the 'Contact Us' section. You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or contacting us directly.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the 'Last updated' date at the top of this policy.

11. Contact Us

If you have any questions about this privacy policy or our treatment of your personal information, please contact us at [email protected].